FAQs

The API Management (Sensedia Platform) FAQs are listed below and they are organized by topics. If you have a question and you think it should be added here, you can type it in the feedback field at the bottom of this page.

General information

How long until the session expires due to inactivity?

Which browsers are compatible with API Management?

Interceptors

What are interceptors, what are they for and how do I configure them?

How do I restrict IP addresses?

How do I configure the Rate Limit interceptor?

What is the difference between the Rate Limit and Spike Arrest interceptors?

What is the difference between the Log Obfuscation and Data Obfuscation interceptors?

For how long are logs kept when using the native log interceptor?

How do I get body information?

How to convert the body of a TXT or XML request to JSON?

Creating APIs, environments and deployment

How can I configure and use environment variables?

What is an API Identity and how can I configure it?

How to configure certificates?

Where can I view all the APIs I have registered?

How does editing revisions with active deployment work?

What is the "Manager" API and how should I (and shouldn’t) use it?

How to consume the Manager API?

How can I configure the interceptors' execution order?

What are preflight requests and how do they work?

Consuming APIs: plans, apps, authentication and authorization

How can I identify who is consuming my APIs?

Why don’t the app and the client ID always appear on an API’s log?

How do I configure access tokens?

How do I use the Manager API to query Apps data?

How to recover a Client ID?

How can I set the expiration time of an access token?

How to check the expiration of access tokens?

How can I add extra info to an existing access token?

How do I know if a token belongs to a Client ID?

How to invalidate access tokens?

Do I need an API Identity to use the OAuth Password flow?

How is the timeout of an API, resource or operation defined and how does it work?

How do grant types for APIs/Apps work?

Call resolution

What are routes?

What is the limit of routes that can be configured?

How do I know the current number of set up routes?

How can I manage the gateway’s connection reuse?

How to check "Manager" API returns based on parameter settings?

Is it possible to send a request body when using the GET method?

How can I generate and clear the cache?

Why is my query for expired access tokens returning empty results?

Why is my API returning an invalid token?

How does the gateway handle calls to unmapped routes?

Tracing, metrics and monitoring in general

How can I export logs?

What is the information limit that can be logged per request?

How can I check the gateway’s inbound and outbound IPs?

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